FAQ
Accounts Interchange is a licensed collection agency and an accredited business with the Better Business Bureau. If you have further questions, we encourage you to browse the FAQs below:
Accounts Interchange is a collection agency providing outsourced recovery solutions for a variety of creditor clients. We provide automated, mobile-first solutions that empower consumers to self-serve creating a frictionless, more favorable customer experience by embracing consumers through their preferred communication channels on their terms. Our hybrid model also embraces traditional collections to complement our digital channels.
Accounts Interchange is a full-service debt collection agency that provides professional debt collection services to creditors. Our skilled agents and advanced technology deliver the transparency and compliance that our clients trust while providing a positive experience for consumers.
We serve a variety of creditor clients who utilize our services for their outsourced collections needs. Consumer lenders, service providers, and local and national businesses comprise our client base.
If you have received a call from Accounts Interchange, it may be in regards to an outstanding account balance. You can reach us toll-free at 844.714.1295. A member of our customer care team will be glad to assist you with any questions after verifying your identity as required by law.
Yes, we are a professional collection agency working on behalf of our creditor clients to resolve past-due account balances (debts). We adhere to all applicable rules and regulations, including the FDCPA, surrounding the collection of debt as we strive to provide positive customer experiences and hassle-free resolutions.
Accounts Interchange is a legitimate, professional collection agency headquartered in Cheektowaga, NY. We take pride in providing considerate and professional services via our digital (text, email) and traditional (phone) communication options. We are a BBB-accredited, and PCI-DSS compliant business.