FAQ

Accounts Interchange is a licensed collection agency and an accredited business with the Better Business Bureau. If you have further questions, we encourage you to browse the FAQs below:

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FAQ

Accounts Interchange Group is a licensed collection agency and an accredited business with the Better Business Bureau. If you have further questions, we encourage you to browse the FAQs below:

Who is Accounts Interchange?brandingarc2024-01-11T21:05:34+00:00

Who is Accounts Interchange?

Accounts Interchange is a collection agency providing outsourced recovery solutions for a variety of creditor clients. We provide automated, mobile-first solutions that empower consumers to self-serve creating a frictionless, more favorable customer experience by embracing consumers through their preferred communication channels on their terms. Our hybrid model also embraces traditional collections to complement our digital channels.

What does Accounts Interchange do?brandingarc2023-09-29T18:20:34+00:00

What does Accounts Interchange do?

Accounts Interchange is a full-service debt collection agency that provides professional debt collection services to creditors. Our skilled agents and advanced technology deliver the transparency and compliance that our clients trust while providing a positive experience for consumers.

Who does Accounts Interchange collect for?brandingarc2023-09-29T18:22:06+00:00

Who does Accounts Interchange collect for?

We serve a variety of creditor clients who utilize our services for their outsourced collections needs. Consumer lenders, service providers, and local and national businesses comprise our client base.

What do I do if Accounts Interchange contacts or calls me?brandingarc2023-09-29T18:23:37+00:00

What do I do if Accounts Interchange contacts or calls me?

If you have received a call from Accounts Interchange, it may be in regards to an outstanding account balance. You can reach us toll-free at 844.714.1295. A member of our customer care team will be glad to assist you with any questions after verifying your identity as required by law.

Is Accounts Interchange a debt collector?brandingarc2023-09-29T18:24:16+00:00

Is Accounts Interchange a debt collector?

Yes, we are a professional collection agency working on behalf of our creditor clients to resolve past-due account balances (debts). We adhere to all applicable rules and regulations, including the FDCPA, surrounding the collection of debt as we strive to provide positive customer experiences and hassle-free resolutions.

Is Accounts Interchange legit?brandingarc2023-09-29T18:24:50+00:00

Is Accounts Interchange legit?

Accounts Interchange is a legitimate, professional collection agency headquartered in Cheektowaga, NY. We take pride in providing considerate and professional services via our digital (text, email) and traditional (phone) communication options. We are a Veteran-Owned, BBB-accredited, and PCI-DSS compliant business.

FAQ

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