Digital and Traditional Collection Services
Digital-forward collections outsourcing
Digital and Traditional Collection Services
Digital-forward collections outsourcing for creditors
Boosting Client Outcomes
Accounts Interchange is focused on ushering in the new era of collections with digital strategies and tech-driven communications. Overcome deliverability challenges, improve customer engagement, ensure compliance and protect your brand with our highly skilled account managers.
Digital Forward
Accounts Interchange provides comprehensive tech-forward collections services from early delinquency/first-party collections to post-charge-off third-party collections. Utilizing powerful deliverability tools and extremely compliant, tech-forward strategies, we harness the power of email, text, and chat communications.
Digital Skim
Our Digital Skim strategy is designed to create a lift in liquidity before accounts are worked with account managers. We create efficiencies by leveraging a digital-first strategy to provide quick cash flow in a more cost effective way before digging deeper into account efforts.
Hybrid Model
Our email/text campaigns are complemented by traditional collection efforts, as sometimes “call and collect” still makes the most sense or becomes necessary if opt-ins are not utilized by customers. Accounts Interchange is the culmination of decades of combined executive experience and insight developed as regulations and technology have evolved over time; our hybrid model represents the new era of collections.
Skilled Agents
Compliance, experience, and technology are the key factors that inform and infuse the team of professionals working behind the scenes. A digital strategy still requires hands-on oversight and personal touches by knowledgeable individuals. Our fun yet professional work environment provides the optimal space for our team members to thrive, translating to the best outcomes and best experiences for the clients and customers whom we serve with diligent care and professionalism.
