Who is Accounts Interchange?

The new era of collections

Business man wearing headphone in from of the pc is pointing towards screen in the office

Who is Accounts Interchange Group?

The new era of collections

Digital Solutions

Accounts Interchange provides fully automated, digital-forward solutions that assist consumers with easy and frictionless payment options and provide a more favorable experience. Our tech-forward solutions are complemented by traditional contact methods providing a hybrid model that reaches every consumer through their preferred communication method.

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Text/Email Campaigns

Through digital campaigns, we provide alignment with consumer preferences to match the growing majority of digital account originations. Major banks and financial institutions have transitioned to tech-forward solutions; in accordance, recovery success is most likely to be achieved by perpetuating these digital contact channels where possible.

Improve deliverability and experience the quiet collections of the future through Accounts Interchange Group’s digital solutions, including Digital Skim—a digital-first strategy designed to create a lift in liquidity before accounts are worked with account managers.

Traditional Communications

Our highly skilled agents uphold respect and professionalism through traditional collection methods as needed for compliant and effective contact management. When a personal call is the best option, our team is informed and equipped with the necessary tools and skills to navigate communications with care and positive outcomes.

A group of team member strategizing action plan for growth

The Accounts Interchange Mission

To assist consumers with their past due accounts in a compassionate and compliant manner through the use of digital communications in conjunction with traditional methods.

Certifications & Memberships

Accounts Interchange is a woman and veteran-owned business. We are also BBB-accredited and PCI-DSS compliant. We are a business member of ACA International, the major trade association for collection agencies, by which we remain informed about evolving collection regulations and engaged with relevant educational content for ongoing compliance training and professional growth.

Who is Accounts Interchange?