• 844.714.1295

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Homepage2024-01-12T11:46:29+00:00

Digital & Traditional

Covering every corner of compliance and customer contact, our hybrid model embraces digital channels with a personal touch for optimized outcomes.

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Young smiling customer support representative is working in office

Digital & Traditional

Covering every corner of compliance and customer contact, our hybrid model embraces digital channels with a personal touch for optimized outcomes.

Concept of compliance
Young smiling customer support representative is working in office
Account Management Icon

I need to manage my account.

Make a payment or manage your account preferences through our online account portal.

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I’m interested in your services.

Discuss service offerings for your needs and embrace the future of collections. 

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I have a question or concern.

Need to submit a dispute about your account or a comment about your experience?

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I want to know who you are.

If you received communication from us and want to know more, check out our FAQs.

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Exceeding Expectations

Accounts Interchange is creating a new era of collections by harnessing the power of digital technology solutions and personalized expertise that enables consumers to resolve past due accounts with convenience, efficiency, and clarity that exceeds expectations.

Assisting Consumers

Through financial education resources, digital communication campaigns via text or email, and easily accessible online account management, we’re reaching the consumers of the future and assisting them to achieve financial freedom from past-due accounts.

Contact Us

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Phone

Toll-free: 844.714.1295
8am to 5pm EST
Monday – Friday

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Email

support@accountsinterchangegroup.com

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Mail

485 Cayuga Rd, Ste 421
Cheektowaga, NY 14225

Certification & Membership

Accounts Interchange is a woman and veteran-owned business. We are also BBB-accredited and PCI-DSS compliant. We are a business member of ACA International, the major trade association for collection agencies, by which we remain informed about evolving collection regulations and engaged with relevant educational content for ongoing compliance training and professional growth. 

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Frequently Asked Questions

Why would Accounts Interchange contact or call me?2023-09-29T14:08:50+00:00

If you have received a call from Accounts Interchange, it may be in regards to an outstanding account balance. You can reach us toll-free at 844.714.1295. A member of our customer care team will be glad to assist you with any questions after verifying your identity as required by law.

Who are our Clients?2023-09-22T14:01:17+00:00

We serve a variety of creditor clients who utilize our services for their outsourced collections needs. Consumer lenders, service providers, and local and national businesses comprise our client base.

Who is Accounts Interchange?2024-01-11T21:05:34+00:00

Accounts Interchange is a collection agency providing outsourced recovery solutions for a variety of creditor clients. We provide automated, mobile-first solutions that empower consumers to self-serve creating a frictionless, more favorable customer experience by embracing consumers through their preferred communication channels on their terms. Our hybrid model also embraces traditional collections to complement our digital channels.

Ready to set up your account or make a payment?

Certifications
PCI DSS Compliant negative logo
BBB negative logo

Memberships

ACA International Negative Logo
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