Consumers

Find your path to financial freedom.

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Consumers

Find your path to financial freedom.

At Accounts Interchange, we understand that life’s financial challenges can sometimes feel overwhelming. We’re here to help change that narrative. Our dedicated team combines decades of industry expertise with a forward-thinking digital approach to empower you on your journey towards financial freedom. 

We believe that everyone deserves a second chance, and our mission for customers is simple: to help you resolve your accounts and regain control of your financial future. Through transparent, respectful, and technology-driven solutions, we’re committed to finding a path that works for you.

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A businessman sitting in office holding credit makes an online payment using laptop

Making A Payment to Accounts Interchange

We understand that managing your accounts should be as convenient as possible. That’s why we offer multiple payment avenues to suit your preferences. The Accounts Interchange secure online portal provides an easy, 24/7-accessible platform for making payments from the comfort of your home. Our user-friendly interface ensures your transactions are safe and hassle-free. 

For those that prefer a personal interaction, our highly skilled agents are just a phone call away, ready to assist you with any questions and process your payments over the phone promptly. To call the Accounts Interchange office, please dial 1-844-714-1295 during our normal business hours of 8am to 5pm EST, Monday – Friday. 

Prefer traditional methods? You can always mail your payments to our headquarters, where our dedicated team will ensure your payments are processed accurately and efficiently. *Please do not mail cash to our office and ensure your Accounts Interchange account number is included on your check or money order. (If you are sending payment on behalf of a customer, please include the customer’s name as well as the account number.) 

We believe that flexibility is the key to making your journey towards financial stability as smooth as possible.

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Consumer Resources

At Accounts Interchange, we believe that financial empowerment begins with knowledge. That’s why we are proud to offer a wide range of free financial literacy resources to help you take control of your financial future. Whether you’re looking to master budgeting, improve your credit score, or gain a deeper understanding of financial planning, our comprehensive resources are here to guide you on your journey to financial success.

Money Chat

Money Chat is a financial literacy article series created by Receivables Info to help consumers take control of their finances by broadening their core understanding of key principles about credit and debt. Sponsored by industry-leading financial institutions, Money Chat focuses on financial literacy topics like different types of loans, how to manage credit scores, how interest rates work, how to manage past-due debt, and much more.

Know My Debt

This resource provided by the largest collections industry organization, ACA International, is for consumers with questions about reducing and understanding their debts. Understanding the credit cycle and debt collection process is the first step toward financial freedom. Know My Debt has answers to frequently asked questions and provides general guidance toward planning your financial future.

MyMoney.Gov

This powerful online resource provided by the Financial Literacy and Education Commission contains helpful tools and information about managing personal finances. MyMoney.Gov offers foundational information about  money including earning, borrowing, saving & investing, spending, and protecting. Financial calculators like the “Education Loan Repayment Calculator” are available to help consumers better visualize the true costs of financial decisions.

AnnualCreditReport.com

Consumers are legally entitled to a free credit report every 12 months from each of the three major credit reporting companies (Experian, TransUnion, and Equifax). AnnualCreditReport.com also provides in-depth credit literacy education and materials on how consumers can protect their identity from unwanted scams and theft.

Disputes & Complaints

If you feel you have been treated unfairly by someone at our agency or you have a concern about your account, please contact our team with the information below. We take every complaint and dispute seriously, and we encourage you to notify us at your earliest convenience so we can take swift action to address the concern.  We will make every attempt to ensure your utmost satisfaction by resolving the issue quickly and accurately.

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Accounts Interchange has options for everyone.